FedhaPay

Fedha CRM

Know your customers and never miss a follow-up

Keep customer details, conversations and follow-ups in one place — connected to the payments you already take with FedhaPay.

One shared record

Built-in reminders

Local support

Customer profile

Name

Amina W.

Last order

KSh 4,200

Total spent

KSh 86,400

Next follow-up

Tomorrow

Payments, invoices and notes in one view

One record

Every customer in one place

Reminders

Never miss a follow-up

Timeline

Payments, invoices and notes

24/7

Support when you need it

Features

Everything you need to know your customers

Fedha CRM is simple enough for a small team and strong enough for a growing business.

Customer profiles

Store contacts, notes, purchase history and preferences in one profile.

Pipelines & deals

Track opportunities from first contact through to payment.

Tasks & reminders

Never miss a follow-up with simple tasks and reminders.

Conversations

Keep conversations linked to the right customer record.

Segmentation

Group customers by behaviour, location or spend.

Customer insights

See your best customers and what they buy most often.

Your journey

From first contact to loyal customer

A simple flow that helps you keep every relationship warm.

1

Add your customers

Import or create customer records in minutes.

2

Organise & tag

Group customers by type, location or spend.

3

Follow up on time

Set reminders so no lead goes cold.

4

Grow repeat business

See who buys most and reward loyalty.

Connected to your payments

A complete picture of every customer

Because Fedha CRM shares the same platform as your payments, every record already includes what they bought, what they owe and how they pay.

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Retail

Know your regulars and what they buy.

Services

Track jobs, quotes and follow-ups.

Online

Link orders to the people who placed them.

FAQ

Questions, answered

What is Fedha CRM?

A simple customer relationship tool that keeps contacts, conversations, orders and payments in one place.

Does it connect to my payments?

Yes. Fedha CRM shares the same platform as FedhaPay payments, so records show what each customer bought and owes.

Can my team use it?

Yes. Add team members and give them the access they need.

Can I import existing customers?

Yes. Import your existing contact list and start organising straight away.

How do I get support?

Reach our Kenyan support team from the contact page or inside your dashboard.

Get started

Turn customers into loyal ones

Create your FedhaPay account and start building stronger customer relationships.

Create free account